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Privacy Policy

Your privacy is important to us, and we seriously treat the security of personal information. This privacy statement will explain what types of personal information we might collect through our website, products or services, and how we will use and protect this information based on your consent and our contractual relationship.

Gosuncn RichLink provides a variety of products. Please read this statement carefully before you provide personal information to us through any of our products, related services or websites.

1. Collection of Personal information

‘Personal information’ refers to any information relating to an identified natural person or an identifiable natural person. An identifiable natural person means a natural person that may be identified directly or indirectly. Such information includes personal basic identity information (such as name, address and ID number), network data (such as location, IP address, Cookie data and RFID tags), healthcare and genetic data, biometric data (such as fingerprints and iris), racial or ethnic information, sexual orientation, criminal charges or judgments, religious beliefs, political opinions, etc.

In order to operate efficiently and provide you with the best product experience, Gosuncn RichLink may collect relevant personal information from you through our devices, related services, or when you visit our websites or other information interactions with us. A collection might happen, for example, when you create an account, manage an account, make related queries, send a voice command to a device, upload files, and so on. We obtain some data by recording how you interact with our products, for example, using techniques such as cookies, receiving bug reports or usage data from software running on your device. In addition, we may obtain data from third parties.

We will collect or process your personal information in accordance with applicable legal requirements, such as requesting your prior consent.

The personal information we collect includes the following categories:

(1) Account information

When you register for a service account related to Gosuncn RichLink, you need to provide a mobile phone number or email for authentication, or you may need to provide supplementary information such as avatar, nickname, and birthday. When you use a third-party account to log on to our business platform, we will obtain your verification information from a third party server with your authorization.

(2) Device Information

Some of the services we provide are performed when you are using a specific device or application. Before and during the operation of the services, we might collect information related to the device, including the information of user's device model, system version, unique device ID, network status, active application information, exception information, and IP address to accurately match the services.

(3) LocationInformation

When you use software or devices with location function, we may collect and process information about the actual location of the user or the devices, but we will not collect this information continuously to track the user or the device. The purpose of collecting and processing this information is to provide users with better services.

(4) After-sales information

When you need us to provide after-sales service or when a report to us any problem occurred when using our products or services, we will collect your name, telephone, equipment information, fault description necessary for after-sales service. You can provide us with information according to the requirement. Your mailing address and recipient information are needed when you require for post-sales mail service.

(5) Service access information

We will record information about your visits to Gosuncn RichLink related services or websites through the information collection function of our websites or products, including access time, search query terms, network identification information, IP addresses, etc. We may obtain the above data about you from legal sources permitted by law.

(6) Other Information

Some other services information may be saved to the server through other channels. If the user is unwilling to provide such information, he or she may refuse, but the user may not be able to use the related service or use only part of the service's functions.

2.  The purpose of our personal information collection

(1) Fulfill a contract or purchase order;

(2) Create and manage your account for devices operation and website visiting;

(3) Provide the services or functions requested by you;

(4) Provide you with our information subscription;

(5) Provide your devices with after-sales maintenance services, online customer service consulting, advice and complaints;

(6) Send important notices to you;

(7) Improves our products, services, and website browsing experience;

(8) Views your submitted error records and troubleshoots products;

(9) Improve our loss prevention and anti-fraud program;

(10) Comply with and enforce applicable legal requirements;

(11) Other purposes that you agree.

If we need to use your personal information for other purposes or for purposes that you have not previously agreed with, we will ask for your consent in advance. You can revoke this consent at any time in accordance with the law, but this may result in the restriction of your use of the product or service.

3.  You are fully aware that, in accordance with applicable laws, in the following circumstances, we do not need your consent to collect and use personal information:

(1) Any information processing relating to national security or national defense.

(2) Any information processing relating to public security, public health, or major public interests

(3) Any information processing relating to a criminal investigation, prosecution, trial, enforcement of the judgment, or other legal processes.

(4) Any information processing that is critical for protecting the vital interests of the subject of personal information or other individuals.

(5) Any information processing necessary for lawful news reports.

(6) Any information processing necessary for us to comply with the applicable laws and regulations.

4.  Access and manage your personal information

You need to ensure the accuracy of your personal information provided and update it in a timely manner. For requirements by applicable laws, your rights include:

(1) Access to your personal information held by us;

(2) Update or correct any of your personal information;

(3) Reject our use of your personal information;

(4) Require us to limit or delete your personal information; 

(5) Require us to transfer your data.

When you request these above rights from Gosuncn RichLink, we may need you to provide a written request and verify your identity. If you have any questions about accessing and managing your personal information, you can contact us in accordance with Article 8 of this Statement.

5. Protection and Storage of Personal Information

Gosuncn RichLink strives to strengthen the physical, management, and technical security measures for personal information, such as management of authority, access control systems, monitoring systems, encryption, anonymous or pseudonyms, and employee training. In addition, we systematically protect personal information from unauthorized access, use, disclosure, modification, damage or loss and other forms of illegal processing. Our information security policies and procedures are designed in strict accordance with international standards and will be regularly reviewed and updated.

We will save your personal information as permitted by law and will delete your personal information in a timely manner when the relevant business is completed. Your personal information is generally stored in the place where the business operated, but it may also be stored outside your country. This is related to the location of our data center. We will ensure that we use and store personal information in accordance with this privacy statement and the relevant law.

6.  Protection of Children’s Personal Information 

Children’s personal information needs special protection. We will not intentionally collect the personal information from children without the prior consent of their parents or guardians. For children’s personal information collected with the prior consent of their parents or guardians, we will only use or disclose such information in accordance with applicable local laws and the express consent of their parents or guardians. If we find any personal information of children that is collected without the prior consent of their parents or guardians, we will delete such information as soon as possible.

7.  Cookies and Other Similar Technologies

Our websites use cookies and other similar technologies to distinguish yours from other users. Therefore, when you browse our websites, we will provide you with good user experience, and keep improving our websites.

A cookie is a small file of letters and digits. If you agree, we will store the cookies in the memory or the hard drive of your computer or mobile device, and then use such cookies as labels for identifying your computer or mobile device.

Cookies are often classified as “session cookies” or “persistent cookies”.  Session cookies help you effectively browse our websites and track your page-to-page progress, so that you do not need to repeat the information you provide for the current visit. For instance, when you switch the web pages, your shopping cart will not be set at empty. Session cookies are stored in the temporary memory and are deleted when the browser is closed.  Persistent cookies can store the user preferences that are stored on your device and are still valid when you restart your browser. For instance, we use persistent cookies to record your selected language, country/region, font size, or the settings. With the help of cookies, you do not need to reconfigure the settings when you access our websites next time.

You may clear all cookies stored on your computer, or directly delete all cookies stored on your device. However, if you do so, you need to change the settings every time you access our websites. Most browsers have the ability to block cookies. If you hope to manage the cookies through the browsers, you may consult the instructions of browser developers, or search the internet. For more information about cookies, please check the website About

In addition to cookies, we will use web beacons, pixel tags, and other similar technologies on our websites. For instance, we will send an account activation link to your email box. By using the aforesaid technologies to track your clicks on our websites, we can know your preferences for our products and services and improve the service for our customers. Usually, web beacons are transparent images that are embedded in websites or emails. With the help of pixel tags in emails, we can know whether the emails are opened or not. If you hope that your behaviors would not be tracked by this means, you can, at any time, change the setting of your email box to reject the tracking or log in our related service websites to unsubscribe our mail service. 

If you set the “DoNot Track” in your browser, our service websites will respect your choice.

In that case, we will not use cookies for the aforesaid purposes.

8. Update of this Policy

If we update the privacy statement, we will promptly release the latest version on our website. Please visit our website regularly to find out and review any such revisions. If there are major changes to this policy, we will notify you with more noticeable ways, such as emails, text messages, and pop-ups of websites.

9. Contact us

If you have any questions about this privacy statement, please send an email to to contact us and we will respond within 30 days.

We use cookies and other tracking technologies to improve your browsing experience on our site to analyze traffic and understand where our audience is coming from. By choosing I ACCEPT, you consent to our use of cookies and other tracking technologies.